Description
The NetJets Flight Attendant is responsible for delivering a superior air transportation experience while maintaining an impeccable safety record on every flight. As the face of NetJets Large Cabin, the Flight Attendant ensures both safe travel and an exceptional inflight service experience for every Owner and passenger. This role requires versatility, combining responsibilities as an inflight chef, service professional, and safety expert to provide a concierge-level experience. Maintaining a professional demeanor at all times is essential.
Key Responsibilities:
As a Flight Attendant, you will be responsible for ensuring the safety of all Owners and passengers within the aircraft cabin, adhering to the Flight Attendant Manual (FAM), Service Procedures Checklist, and Standard Operating Procedures. Duties include conducting interior preflight checks, greeting and briefing passengers on aircraft features, and delivering safety briefings. You must be knowledgeable about all onboard safety, entertainment, and comfort features. Responsibilities also include obtaining catering when necessary, handling in-flight service—including alcohol service, catering presentation, and bed preparation—managing cabin baggage storage, and accommodating Owners traveling with pets or those who smoke. Working effectively in a team environment is essential, ensuring compliance with all safety and regulatory guidelines. You will act as a liaison for Owners and passengers from arrival at the Fixed-Base Operator (FBO) until departure, report cabin maintenance issues to the Pilot in Command, and complete paperwork related to inventory management, passdowns, and crew reports. Additional duties may be assigned based on operational needs.
Locations:
- San Francisco, California
- Newark, New Jersey
- Chicago, Illinois
- Denver, Colorado
- Los Angeles, California
- Fairfax, Virginia
- Houston, Texas
- West Palm Beach, Florida
- Charlotte, North Carolina
- Orlando, Florida
- Boston, Massachusetts
- Columbus, Ohio
- Miami, Florida
- Fort Lauderdale, Florida
- Englewood, Colorado
- Fort Myers, Florida
- Las Vegas, Nevada
- Atlanta, Georgia
Requirements
The successful candidate must be at least 21 years old with a minimum of a high school diploma, though a bachelor's degree in hospitality, customer service, business, or culinary skills is preferred. They must be fluent in reading, writing, and speaking English, possess excellent verbal communication skills, and be proficient in personal computing, including MS Office applications. Candidates should have 2-4 years of related work experience in customer service, the culinary industry, aviation, or a similar field. Physical requirements include fitting within specific aircraft dimensions, the ability to work varying hours—including nights, weekends, and holidays—and managing rest to be prepared for long-duty days of up to fourteen hours, spanning multiple time zones and weather conditions. The role requires frequent travel, sometimes for seven or more days, with hotel stays. Candidates must obtain airport authority and US Customs security badges, pass a TSA background screening, and hold a valid passport and state driver’s license. A service-oriented approach with a well-groomed appearance and the ability to create a positive impression is essential, along with excellent communication skills under pressure. Quick decision-making, attention to detail, and the ability to exert up to 60 pounds of force occasionally are required. The candidate must be comfortable working around animals and accommodating owners who smoke. Maintaining Flight Attendant Certification and FAA requirements post-hire is mandatory, along with successful completion of the NetJets Part 135 Flight Attendant Training Program.
Benefits and Perks
NetJets offers a comprehensive benefits package designed to support employees' well-being at no cost for many options. Employees receive medical, dental, and vision coverage with access to nationwide provider networks. The LIVEWELL program provides resources for mental, physical, and overall life wellness, including healthcare advocacy, an employee assistance program, and wellness programs with discounts. Financial benefits include flexible spending accounts, a health savings account with an annual employer contribution, voluntary financial protection plans, and a 401(k) plan with a 66% employer match. Additional coverage includes life and accident insurance, short- and long-term disability, a legal plan, identity theft protection, and pet insurance. Employees also benefit from paid time off and family and caregiving support.
