Being a Cabin Crew isn't just a job, it's an adventure. You'll develop valuable skills, embrace new cultures, and create lasting connections with passengers and colleagues alike. Our comprehensive guide equips you with everything you need to know about becoming an Emirates Cabin Crew member, from the essential qualifications to the unparalleled benefits that await you on board. You'll Learn about the application process and the world-class training program that will prepare you for success.
About Emirates
Emirates is a global airline headquartered in Dubai, United Arab Emirates. Renowned for its luxurious cabins, expansive route network, and modern fleet, Emirates offers a world-class travel experience. Founded in 1985, the airline has grown rapidly to become the largest carrier in the Middle East, connecting passengers to over 150 destinations worldwide.
Your Day-to-Day as an Emirates Cabin Crew
You'll play a vital role in ensuring a smooth and enjoyable travel experience for passengers. Here are a variety of your essential tasks:
- Ensure passenger and cabin safety through briefings, security checks, and first aid.
- Deliver exceptional service by welcoming passengers, assisting with luggage, and providing food and beverage service.
- Respond professionally to passenger requests and inquiries.
- Maintain a clean and comfortable cabin environment, contributing to a professional and enjoyable atmosphere onboard.
- Uphold Emirates' reputation for world-class service and hospitality.
Emirates Cabin Crew Requirements
Do you have a passion for service and a desire to explore the world? Here's what you need to join the Emirates family:
- Age: At least 21 years old.
- Education: High school diploma (Grade 12) or equivalent.
- Physical Requirements:
- Minimum Height: 160cm tall.
- Arm Reach: 212cm while standing on tiptoe.
- Language Skills:
- Fluency in written and spoken English is essential.
- Knowledge of another language is considered a plus.
- Work Experience:
- At least one year of hospitality or customer service experience (Preferred).
- Ability to interact professionally with passengers in a customer-facing role.
- Visa Requirements: Must meet UAE employment visa requirements.
- Professional Appearance:
- Visible tattoos and piercings are not permitted while in uniform
- Maintain a neat and professional appearance in Emirates uniform
Emirates Cabin Crew Recruitment Process
The application process involves several stages. Here's what to expect during the recruitment process:
Before You Begin: Gather Your Essentials
Before diving in, gather these essential documents to ensure a smooth application process:
- Updated CV/Resume.
- Passport Copy.
- Full-Length Formal Photograph.
- Passport-Sized Photograph.
Step 1: Emirates Online Application
Your journey begins with an online application on the Emirates Careers website. Create your profile and upload your CV and a professional photo to make a great first impression. The application also includes some questions to ensure you meet the essential requirements.
Step 2: Candidates Briefing
This 1.5-hour comprehensive session covers what it's like to fly with Emirates and live in Dubai. You'll have the opportunity to ask questions and gain a clear understanding of the role and your next step in the recruitment journey.
Step 3: Group Discussions
You'll participate in group discussions to discuss and present your ideas as a team on a relevant topic; these discussions assess your communication, teamwork, and problem-solving skills.
Step 4: English Language Test
This test evaluates your English proficiency across reading, writing, listening, and speaking. You might be asked to showcase your writing skills through an essay on a variety of topics, such as your favorite place or your strengths.
Step 5: Reach Assessment
This Assessment ensures you meet the physical requirements for the role. You'll need to demonstrate the ability to reach 212 cm on tiptoe.
Step 6: Online Personality Test
This online assessment helps understand your personality traits and determine if you're a good fit for the company culture.
Step 7: Final Interview
This one-on-one interview with the Emirates recruitment team is your chance to make a lasting impression. Be prepared to discuss your experiences, highlight relevant skills, and showcase your passion for a career as an Emirates Cabin Crew member.
Step 7: Final Checks
Receiving a job offer is exciting! However, there are still final checks. This includes reference checks, criminal background checks, and you'll also need to complete a self-declaration medical form and pass a medical examination. Once all checks are successfully completed, you'll be ready for the pre-employment training journey.
Emirates Cabin Crew Training Journey
The Emirates' 7.5-week training program equips you with the highest standards of safety and service delivery for your journey as a Cabin Crew Member.
Phase 1 - Induction (3 days)
Objective: Acclimate yourself to Dubai and Emirates, navigate onboarding procedures, and prepare for the training program.
Phase 2 - Safety & Emergency Procedures (SEP) (13 days)
Objective: Equip yourself with the knowledge and confidence to handle emergencies, ensuring the safety of passengers and crew.
Phase 3 - Group Medical Training (GMT) (5 days)
Objective: Develop the confidence to handle medical emergencies, including CPR, wound care, childbirth assistance, and various medical conditions.
Phase 4 - Security Training (2 days)
Objective: Learn effective procedures to prevent and handle unruly behavior, hijacking, sabotage, and implement onboard security measures to maintain a safe and secure environment for passengers and crew.
Phase 5 - Emirates Hospitality Experience (2 days)
Objective: Develop your interpersonal and service skills, allowing you to deliver exceptional and memorable experiences for passengers.
Phase 6 - Uniform Learning Experience (1 day)
Objective: Become familiar with proper uniform wear and professional appearance that reflects the Emirates brand.
Phase 7 - Service Learning Experience (14 days)
Objective: Gain hands-on training in a simulated environment, allowing you to master Emirates' signature service standards and ensure passenger comfort and satisfaction.
By the end of this program, you'll be a confident cabin crew member, ready to create memorable experiences for passengers and embark on a rewarding career with Emirates!
What to Expect as an Emirates Cabin Crew?
As an Emirates Cabin Crew, travel becomes more than just a job perk - it's a way of life. Explore new destinations with ease using concessional travel tickets, making the most of your layovers and free time. This is just one of the many incredible rewards. Here's a closer look at what you can expect:
Competitive Compensation Package
- Starting Salary & Flying Pay: Your pay is a combination of a fixed basic salary (AED 4,430/month), an hourly flying pay (AED 63.75/hour based on average 80-100 hours/month), and an overseas meal allowance. This translates to an average total pay of AED 10,170/month (approximately USD 2,770, EUR 2,710, or GBP 2,280). (Please note these are approximate numbers for Grade II - Economy Class)
- Meal Allowances: Credited to your salary the following month.
- End-of-Service Benefit: Upon completion of your contract, you'll receive a non-contributory end-of-service benefit (EOSB).
Comfortable Living
- Accommodation: Emirates provides furnished accommodation with utilities covered (water, electricity). You'll share a two or three-bedroom apartment with 2-3 colleagues of the same gender, with private bedrooms but shared kitchen and living area. In some three-bedroom apartments, there might be a shared second bathroom. After probation, you can request a transfer to another apartment (subject to availability).
- Transportation: Transportation to/from work, airport, and Training College is provided.
- Medical & Insurance: 24/7 worldwide life and accident insurance is provided, along with comprehensive medical and dental care at designated Emirates Clinics.
Travel Perks
- Concessional Travel: Enjoy staff travel benefits on Emirates and other airlines according to company policies.
- Leave & Travel: You'll receive 30 annual leave days with a free ticket to your home country each year. This ticket can be changed to any Emirates destination after 3 years of service.
Emirates Cabin Crew FAQs
How old do I need to be to become an Emirates Cabin Crew?
A: You must be at least 21 years old to apply.
What is the minimum education required?
A: You need to have a high school diploma (Grade 12) or an equivalent qualification.
What is the minimum height requirement for Emirates Cabin Crew?
A: You must be at least 160 cm (5'3") tall and able to reach 212 cm (83.5") while standing on tiptoe.
Do I need any prior work experience to be qualified?
A: Prior experience in hospitality or customer service (at least one year) is preferred.
Are there any visa requirements for Emirates Cabin Crew?
A: Yes, you must meet the United Arab Emirates (UAE) employment visa requirements to be eligible.
Does Emirates have any policies on tattoos and piercings for this role?
A: Visible tattoos and piercings are not permitted while in uniform. You must maintain a neat and professional appearance at all times.
Does Emirates offer different ways to participate in the recruitment process?
A: Emirates offers two main types of recruitment events for Cabin Crew:
- Open Days: These events are open to all interested applicants. Be sure to review the Cabin Crew requirements beforehand and arrive at the Open Day venue on time to register.
- Assessment Days: These are invitation-only events for candidates who have submitted an online application and been shortlisted.
Does Emirates consider specific nationalities for Cabin Crew positions?
A: No, Emirates actively searches worldwide for talented Cabin Crew members. If there isn't a recruitment event in your city yet, apply online. They'll keep you updated on upcoming events near you.
What does the Emirates Cabin Crew Assessment Day look like?
A: The day involves introductions, group activities, and online tests to assess your teamwork, communication, and problem-solving skills. If you impress, you'll be invited to a final interview to discuss your motivations and suitability for the role.
What documents do I need to bring to an Emirates Cabin Crew Assessment Day?
A: It’s highly recommended to have digital copies of the following on your phone to share with the recruitment team on the day:
- Up-to-date CV in English.
- Valid ID or passport copy.
- Proof of your educational qualifications.
What is the dress code for the Emirates Recruitment event?
A: The dress code is business attire for both men and women.
For Women:
- Hair: Neatly tied back in a professional style.
- Face: Full makeup is recommended.
- Outfit: Business attire. A skirt or dress suit is appropriate.
- Shoes: Heels are required.
For Men:
- Hair: Neatly presented. Avoid overly long hair or unkempt styles.
- Face: Clean-shaven.
- Outfit: Suit or other smart business attire.
- Shoes: Formal work shoes, such as dress shoes or loafers.
Are there any specific colors I should wear?
A: There is no specific color requirement, but it’s best to stick to conservative and professional colors like black, navy blue, or grey.
Can I wear accessories?
A: It’s best to keep accessories to a minimum. Avoid large, flashy jewelry or anything that might be distracting. A simple watch and a pair of earrings are acceptable for women.
Can I reapply if I’m not successful in the assessment?
A: Absolutely! If you don’t make it through the assessment, you can reapply after 3 months.
What uniform items are provided by Emirates?
A: Emirates provides a comprehensive uniform package for Cabin Crew, including:
- (4) Winter jacket Skirts
- (2) Jackets
- (3) Waistcoats
- (5) Blouses
- Cardigan
- Shoes (low and medium heel options)
- Handbag
- Belt
- Hat
- Spare veil
- Pyjamas
- Oven gloves (for galley use)
Please note: This is a general list, and the exact number of uniform items may vary.
How much do Emirates cabin crew get paid per month?
A: Emirates Cabin Crew typically earn AED 10,802 (about USD 2,940) per month, including basic salary, hourly flying pay, and meal allowances.
Does Emirates provide accommodation for Cabin Crew?
A: Yes, Emirates provides furnished accommodation with utilities covered (water, electricity).
Disclaimer: The information provided in this article is accurate as of the time of writing and is based on publicly available sources. However, airline requirements, hiring processes, and other details are subject to change. We recommend visiting the official Emirates website or contacting their official channels for the most up-to-date and accurate information.
